This time I selected the a) icon and the sign-in worked.Īpparently both apps are available but you cannot be signed into both at the same time. I had signed her out of a) and was trying to sign her in to b) which was still active. See Download Skype for More Features Than Windows 10’s Built-In VersionĪ) The 'Skype for Windows 10' icon is a white circle with a blue 'S' in it.ī) The 'Skype for Windows' icon is a blue circle with a white 'S' in it. In my wife's profile the Skype is the two versions running alongside each other and I had signed her out of one of them and was trying to sign her into the one that was still active and so it was failing. Has anyone any answers as to how I can get my wife signed back in again? Then I signed her out of both accounts to ensure they were free to sign back into but this has not helped. I have verified that I can sign in to both of her gmail and Microsoft accounts so I know the username and passwords are correct. Our default browser is the latest Firefox v74.0 (64-bit) and I can’t fathom why Google is showing “This browser or app may not be secure”. When I try to sign her in I see a message: The Skype icon in the Notification Area shows “Signed Out”.

Because I wanted both profiles to use the same desktop type app 8.58.0.93 I decided to sign my wife out of her Skype and now I cannot get her signed back in again. I did not realise that there are two versions of Skype:Ī) My version is 8.58.0.93 which is, I believe, the “Skype for Windows”, a desktop app.ī) My wife’s version is 14.56.102.0 which I believe is the “Skype for Windows 10” app which uses the installed “Desktop” version 8.58.0.93 as well?īoth use our gmail logins. Don’t know why so I opted to download and install the “Skype for Windows” app.

I then changed to my profile and there was no “Skype” in the app list. In the Start apps list I saw “Skype” and went through stages to set it up and all was OK. I wanted to start using Skype for the first time and chose to set up my wife’s Skype first. There are two user accounts: Me (Administrator) and Wife (Standard user). DELL Inspiron 15-3576 laptop, running Windows 10 Home (64-bit) v1909, build 18363.719 with “Core i5-8250U” CPU and “Intel UHD Graphics 620” display adapter.

Google skype sign in